CMLS maintains reasonable administrative, technical, and procedural safeguards to protect client information from unauthorized access, disclosure, or misuse.
Security Platform
CMLS uses Cloudflare Turnstile for bot protection and Cloudflare-aligned security controls for edge protection where configured. Application safeguards are also used to support secure document processing and account access.
Security Measures
CMLS implements safeguards including:
- Secure digital storage systems.
- Controlled access to client files.
- Role-based access for staff.
- Encrypted or protected data transmission where available.
Access Control
Access to client information is limited to:
- Authorized personnel involved in service delivery.
- Systems necessary for document processing and tracking.
Transmission of Information
While CMLS takes reasonable steps to protect data, no method of electronic transmission or storage is completely secure. Clients acknowledge that:
- Information may be transmitted via email, mail, or third-party systems.
- Absolute security cannot be guaranteed.
Client Responsibility for Security
Clients are responsible for:
- Maintaining the confidentiality of their own records.
- Ensuring secure communication channels when sharing sensitive data.
Incident Response
In the event of a known security issue affecting client data, CMLS will take reasonable steps to:
- Investigate the matter.
- Mitigate potential impact.
- Notify affected parties as appropriate.

